Training Academy

We offer an extensive library of training and continuing education opportunities. We will add presentations, videos and other training documentation as they become available.

Provider manual

The provider manual provides key administrative information, including the quality improvement program, the Utilization Management (UM) program, quality standards for participation, claims appeals, and reimbursement and administration policies.

Learn about Availity

Many of the tools you need — claims submission, claims status inquiry and authorizations — can be accessed from your Availity* account. You can find instructions for locating and using these tools on the Learn about Availity page.


My Diverse Patients

The My Diverse Patients website offers learning experiences, techniques and helps you to provide the individualized care every patient deserves regardless of background.

Provider tools & resources